Terms & Conditions

These sales terms apply to www.axebat.ca, an e-commerce website owned and operated by Baden Sports, Inc., with headquarters in Renton, Wash. Baden Sports (“Axe Bat”) is the seller of all products on www.axebat.ca distrubted exclusively by Montreal-based a.s.k.sports Inc. All communication regarding your purchases from our online store will be delivered electronically through email or posting on the website. You agree all communications provided electronically satisfy any legal requirement that such communications be delivered in writing.


About Sale Terms

The below sales terms apply only to purchases made on www.axebat.ca. Other websites selling the same products might have different terms and conditions. Axe Bat reserves the right to change or modify these terms; such changes would apply to all orders placed on or after the effective date stated by Axe Bat.

Information contained in Axe Bat’s advertising, brochures or other written materials, on www.axebat.ca, or given to you, is for informational purposes only and does not represent an offer by Axe Bat to supply any products.

By placing an order for products on www.axebat.ca, you agree to be bound by and accept these sales terms.


PLACING YOUR ORDER

To buy products on www.axebat.ca, you must:

  • Provide your name, address, phone number, email address, payment details and other required information.
  • Be at least 18 years old.
  • Be the owner or authorized holder of a valid credit/debit card.

ORDER PROCESSING & CONTRACT FORMATION

You agree your order is an offer to buy the products listed in your order under these sales terms. All orders must be accepted by Axe Bat; we may choose not to accept abnormal orders or orders we suspect are not placed in good faith. After receiving your order, we will send you an email with your order number and listing the item(s) you ordered.

Acceptance of your order and the formation of the sales contract between you and Axe Bat will not take place unless and until you receive your order confirmation email from Axe Bat.

You can cancel your order by contacting Axe Bat customer service before you have received your confirmation email.


SHIPPING & HANDLING COSTS, CHARGES & TAXES

The price charged for a product will be the price in effect at the time the order is placed, and will be listed in the order receipt and order confirmation email. Axe Bat reserves the right to change prices at any time without notice. Price increases will only apply to orders placed after such changes. Axe Bat will not, under any circumstances, refund past orders to account for any current or future pricing adjustment made. Promo codes must be used at the time of the order and will not be credited back after the order is placed.

Axe Bat charges sales tax where required to do so by law. If you are shipping to states where sales tax is charged, the appropriate taxes will be added to your total and displayed on your order. Prices for all products do not include charges for shipping and handling.

Separate charges for taxes and shipping will be itemized in your shopping cart and on your order confirmation email.


SHIPPING

Orders typically ship within 24-to-48 business hours from the time the order is placed. You should receive your order confirmation by email immediately after placing your order, then another email containing tracking information once your order ships. If you do not receive a shipping confirmation notice, please contact our customer service department.

All orders ship from Montreal, Quebec, and can take up to seven business days via ground shipment to arrive at destinations within the Canada.  However, shipping times are not guaranteed due to unforeseen circumstances that may arise beyond our control.

Orders placed on www.axebat.ca are only available to Canada.  For international orders, please visit www.axebat.com


PRODUCT AVAILABILITY & DELIVERY

Axe Bat does not guarantee the availability of any product on www.axebat.ca. Axe Bat reserves the right, without liability or prior notice, to change, discontinue, or stop making any product.

We will provide you with the information on the latest expected delivery date.

In case you unreasonably defer delivery, or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you provide us with an incorrect delivery address that results in an unsuccessful delivery, the package will be returned to Axe Bat.

Delivery options are defined in checkout and are subject to change. Delivery based on the option selected is not guaranteed.

Axe Bat shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control, including but not limited to, acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.


COMPATIBILITY OF PRODUCT

Prior to placing your order, you should ensure the product(s) you purchased are compatible with their intended use. Information provided on www.axebat.ca should be used as a reference when checking compatibility. In the event of a difference between information on www.axebat.ca, and any other website or source of information, the compatibility of products as described on www.axebat.ca at the time of purchase will take precedence. You should examine the delivery package and received products as soon as they are delivered to check their condition and to ensure your order is complete.


PAYMENT

Payment by credit/debit cards shall be made by a credit or debit card approved by Axe Bat. Approved card types are listed on www.axebat.ca. You must supply your payment card details when you order. Your card might not be accepted if:

  • The name on the card does not match the billing name given, or;
  • The billing address given does not match bank records.

Your payment card will be charged on shipment of the ordered items. Axe Bat will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered product(s). Your order confirmation email serves as proof of purchase; we recommend that you save and print it should you need it later.


TITLE TO PRODUCTS

Axe Bat retains full legal title to product(s) until it has received all amounts due on the ordered product(s).


RETURNS & EXCHANGES

 

For all information regarding returns and exchanges please email us at orders@axebat.ca


WARRANTY

Most Axe Bat products come with a 1-year manufacturer’s warranty that begins once the product(s) has been received by the customer. Only products examined and verified by Axe Bat as having a manufacturer’s defect will be considered under terms of the warranty.

Products covered by warranty are eligible for a one-time replacement that will be marked, “Warranty Replacement.” This replacement is non-returnable and not covered under an additional warranty.

Products whose life extends beyond the stated term of the warranty are not eligible for return, refund or replacement.

Some Axe Bats are covered by a 120-day, limited warranty, in accordance with the same replacement terms and conditions above. These bats include:

  • L116/L116-GS4 Youth Hardwood
  • L180 Maple Composite
  • L160 Speed Trainers
  • L178 Youth Speed Trainers

Wood Axe Bats, including the L118 Pro Maple and the L119 Pro Maple, are not covered by any type of warranty. These bats are final sale only and are not eligible for replacement.


OUR LIABILITY

These sales terms set out the full extent of our obligations and liabilities in respect of the sale of products.

Except for the express limited warranty for the product(s) purchased, Axe Bat disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and disclaims any special, incidental, or consequential damages as to all products and components. We shall not be liable for any economic losses, loss of data, loss of goodwill or reputation, or for any special, indirect, consequential or punitive loss or damage of any kid howsoever arising. Axe Bat further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties or modifications made to the products. Axe Bat further disclaims all liability and damages of any kind related to use of products in any manner which is not consistent with the product’s intended use.


GENERAL

If any provision or provisions of these sales terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.


GOVERNING LAW

These sales terms shall be governed and construed in accordance with laws of Canada.